<p><strong>Hotel Building External Wall &amp; Windows Cleaning</strong></p><p></p><p>Dear Guest,     </p><p></p><p>A very warm welcome to Mandarin Oriental, Taipei.  We trust that you are enjoying your stay with us.        </p><p></p><p>Please be informed that hotel will be conducting building external wall &amp; windows cleaning starting from 14th April through 5th May 2026, daily between 8:30 am and 05:00 pm. For your privacy and comfort, you may wish to keep your curtains closed during this period. We apologies for any inconvenience this may cause and thank you for your understanding.  </p><p></p><p>Should you require any assistance or have any queries, please do not hesitate to contact Duty Manager through Guest Service Centre on extension “0”. </p><p></p><p>We wish you a most delightful stay!</p><p></p><p>Yours sincerely,</p><p></p><p></p><p></p><p>Kelly Glen</p><p>Hotel Manager</p>

Hotel Building External 
Wall & Windows Cleaning



Welcome to Mandarin Oriental, Taipei. Our entire team is delighted to have you as our guest, and we will ensure your stay is an enjoyable and memorable one.

Mandarin Oriental, Taipei

<h3><strong>Caring for the Environment</strong></h3><p>In compliance with Taiwan government regulations, single-use toiletries such as toothbrushes, toothpaste, razors, comb and shower caps will no longer be provided in guest rooms. Guests are kindly encouraged to bring their own.</p>

<h3 style="text-align:left"><strong>Sola flowers</strong></h3><p style="text-align:left">Sola flowers are decorative blooms made from natural plant materials, primarily derived from the fibers of the cassava root. </p><p style="text-align:left"> </p><p style="text-align:left">As an environmentally friendly product, sola flowers are made without the use of any chemicals, not only retains the natural texture but also showcases the craftsmanship of artisans.</p><p style="text-align:left">The raw materials come from renewable resources, and they are biodegradable after use, reducing the burden on the environment. </p>

Sustainability

<h3><strong>From Hotel to Dunhua Fuxing </strong></h3><p>5km</p>

<h3><strong>From Hotel to Taipei Municipal Stadium</strong></h3><p>2.3km</p>

<h3><strong>From Hotel to Dajia Riverside Park</strong></h3><p>10.7km</p>

Jogging route 

<h3><strong>Bencotto</strong></h3><p>Contemporary Italian cuisine</p><ul><li>Lunch 12 – 2:30pm<br /></li><li>Dinner 5:30 - 10pm<br /></li></ul>

<h3><strong>The Mandarin Cake Shop</strong></h3><p>Life is sweet</p><ul><li>Hours</li></ul><p>10am – 9pm (Monday - Saturday)</p><p>10am – 7pm (Sunday)</p><p>10am – 7pm (Public Holiday)</p>

<h3><strong>Seasonal Highlights</strong></h3><p></p>

<h3><strong>The Jade Lounge</strong></h3><p>An elegant venue for indulgent pleasure</p><ul><li>Hours 9:30am - 7pm</li><li>Light Meals 11am - 6:30pm</li><li>Afternoon Tea 1 - 5pm</li></ul>

<h3><strong>Café Un Deux Trois</strong></h3><p>International cuisine in a relaxed, contemporary setting</p><ul><li>Breakfast 7 - 10:30am</li><li>Lunch 12 – 2:30pm </li></ul>

<h3><strong>Ya Ge</strong></h3><p>A timeless dining experience</p><ul><li>Lunch 12 - 2:30pm</li><li>Dinner 6 - 10pm</li></ul>

<h3><strong>M.O. Bar</strong></h3><p>A cocktail destination in a sophisticated setting</p><ul><li>Hours </li></ul><p>5pm - midnight (Sunday - Thursday)</p><p>5pm - 1am (Friday - Saturday)</p><ul><li>Cocktail Hour 5 - 8pm</li></ul>

Food and Beverage Information

<p>In case of an earthquake, to protect yourself, please get under a table, and hold the legs of the table and do not walk barefoot.  Open the door for a clear evacuation pathway, and during the evacuation, please avoid using the elevator and take the stairs instead.  If you are in a restaurant, shopping arcade, or any of the indoor areas, stay away from the windows and watch for falling debris, and calmly follow the instructions provided by the staff or officials onsite.</p>

In Case of An Earthquake

<h3><strong>Security</strong></h3><p>For your safety, the hotel&#39;s 24-hour security closely monitors hotel activity through the use of strategically placed cameras. The management advises all guests to make full use of the viewer the door, as well as the security lock when answering the door. Please contact the Manager on Duty for any</p><p>assistance.</p>

<h3 style="text-align:left"><strong>In case of an earthquake</strong></h3><p style="text-align:left">To protect yourself, please get under a table, and hold the legs of the table and do not walk barefoot. Open the door for a clear evacuation pathway, and during the evacuation, please avoid using the elevator and take the stairs instead. If you are in a restaurant, shopping arcade, or any of the indoor areas, stay away from the windows and watch for falling debris, and calmly follow the instructions provided by the staff or officials onsite.</p>

Emergency

<h3 style="text-align:left"><strong>Fitness</strong></h3>

Spa details

<h3><strong>【The Spa】Exclusive Welcome Spa Offer</strong></h3><h3>Book any body massage on your arrival day and enjoy a complimentary 30-minute upgrade to enhance your experience. Offer and booking is valid from check-in time to 7pm on the following day. This offer cannot be used in conjunction with other promotions.</h3><p></p><h3>👉 <a href="https://www.mandarinoriental.com/en/spa-reservation#/spa-soft?hotelCode=motpe"><strong>Book Spa</strong></a></h3>

<h3 style="text-align:left"><strong>Spring Celebration</strong></h3><p>Celebrate the season with our Spring Party set menus and packages, available across Ya Ge, Bencotto and M.O. Bar, featuring Private Dining Room privileges for group gatherings.</p><p><strong></strong></p><p><a href="https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/d/K4b2zJWAgaDZrGA3"><strong>👉 Learn More</strong></a></p>

<h3 style="text-align:left"><strong>【In Room Dining】The Perfect Pair: Champagne &amp; Cheese</strong></h3><h3>Indulge in a complimentary artisan cheese board with the purchase of a bottle of Pol Roger Champagne. Carefully curated to complement the champagne&#39;s elegance, the board features a selection of fine cheeses and seasonal fruits - the perfect accompaniment for a timeless apéritif.</h3><p></p><p>👉 <a href="https://guest.iris.net/MOHGTPE/outlet/order/c0ce9aa0-2d29-44b0-b7f9-6f94a2f153b7?version=live"><strong>Order Now</strong></a></p>

<h3 style="text-align:left"><strong>【The Spa】Weekday Privilege</strong></h3><h3 style="text-align:left">Enjoy a preferential 15% saving on our acclaimed spa treatments, available exclusively from Monday to Friday, excluding public holidays. </h3><p></p><h3>👉 <a href="https://www.mandarinoriental.com/en/spa-reservation#/spa-soft?hotelCode=motpe"><strong>Book Spa</strong></a></h3>

Discount Highlights

In Room Dining

<h3><u>Services</u></h3><ul><li><strong>What are the operating hours of the Oriental Lounge?</strong></li></ul><p>Oriental Lounge operates daily from 7am to 9pm, and we warmly welcome Club guests to join us and unwind at any time within this period.</p><ul><li><strong>Does Oriental Lounge offer usage of the meeting room?</strong></li></ul><p>Oriental Lounge provides one hour of complimentary use of the meeting rooms per room daily. For meeting room requirements, kindly contact Oriental Lounge via email at motpe-ol@mohg.com.</p><ul><li><strong>Is it possible to make table reservations at Oriental Lounge?</strong></li></ul><p>Oriental Lounge is open to all Club guests while tables cannot be reserved, as Club guests are entitled unlimited access.</p><ul><li><strong>Does Oriental Lounge provide lunch or dinner?</strong></li></ul><p>The Oriental Lounge does not serve lunch or dinner; nevertheless, guests are welcome to order In-Room Dining or takeaway from the hotel restaurants to enjoy at the lounge.</p><ul><li><strong>Is the happy hour a dinner buffet? </strong></li></ul><p>Oriental Lounge&#39;s Happy Hour offers a selection of light snacks and appetizers for guests to enjoy. The team has carefully curated a range of wines, sparkling wine, and spirits, providing you with a pleasant moment of relaxation before or after dinner.</p><ul><li><strong>Can the food at Oriental Lounge be ordered for takeaway?</strong></li></ul><p>Food takeaway service is unavailable at the Oriental Lounge as a precautionary measure for hygiene and safety reasons.</p><ul><li><strong>Where is the location for breakfast service?</strong></li></ul><p>Breakfast option for guests that booked with Club Lounge:</p><p>1.Oriental Lounge located on the 6th level: Served as a semi-buffet, offering a selection of exquisite dining options and a variety of delicacies, along with a dedicated relaxation space. Guests can also enjoy sparkling wine, ensuring a delightful start to their day. </p><p></p><p>Guests staying in suites will have two breakfast options during their stay:</p><p>1.Oriental Lounge located on the 6th level: Served as a semi-buffet, offering a selection of exquisite dining options and a variety of delicacies, along with a dedicated relaxation space. Guests can also enjoy sparkling wine, ensuring a delightful start to their day. </p><p>2.Café Un Deux Trois located on the 5th level: Featuring a larger buffet counter showcasing a diverse array of culinary styles.</p><ul><li><strong>What are the services and pricing for the meeting rooms at Oriental Lounge?</strong></li></ul><p>The Oriental Lounge Meeting Room provides complimentary paper, leather pads, stationery, bottled water and a projector for Club guests. Each Club room is entitled to one hour of complimentary use of the meeting room daily, with a subsequent hourly rental fee of TWD 2,500. For enquiries or appointments, please contact the Oriental Lounge team.</p><ul><li><strong>Can we enjoy non-hotel food at Oriental Lounge?</strong></li></ul><p>Guests are allowed to bring non-hotel food to Oriental Lounge; however, in accordance with food safety measures, a signature for disclaimer is required.</p><ul><li><strong>What benefits are available for Club guests to enjoy?</strong></li></ul><p>1. Daily Refreshments from 07:00am to 09:00pm</p><p>2. Daily breakfast from 07:00am to 10:30am</p><p>3. Daily Afternoon Tea from 2:30pm to 04:30pm</p><p>4. Daily evening sparkling wine, selected wine, spirits and hors d&#39;oeuvres from 5:30pm to 7:30pm.</p><p>5. Complimentary pressing of three garments per stay.</p><p>6. Complimentary wireless high-speed Internet and Taipei city local calls.</p><p>7. Late checkout at 4pm, subject to availability.</p><p>8. Complimentary use of the meeting room can be booked in advance via our Lounge Reception for one hour per day, subject to availability.</p><p>9. Inviting up to two guests to enjoy Oriental Lounge services and all applicable charges to be posted to your in-house incidental account. The charges are as follows: Breakfast: NT$1,480 per person, Afternoon Tea: NT$1,280 per person, Happy Hour: NT$1,680 per person. A 10% service charge will be added to all prices. The cost of the dining services will be charged to your room bill. Please arrange with our Lounge Reception to better serve your guests. </p><ul><li><strong>Does Oriental Lounge provide options for vegetarian or gluten-free meals?</strong></li></ul><p>The Oriental Lounge acknowledges and accommodates various food cultures, please visit Lounge Reception for special arrangements.</p><ul><li><strong>Does Oriental Lounge provide newspapers?</strong></li></ul><p>The Mandarin Oriental Hotel Group is dedicated to sustainability. Please connect to the hotel Wi-Fi and download Press Reader, a digital platform for newspapers and magazines. It enables guests to stay informed about global news without constraints. Guests may access Press Reader with their own electronic devices or borrow an iPad from the Oriental Lounge team.</p><ul><li><strong>Are electronic devices available for use at the Oriental Lounge?</strong></li></ul><p>The Oriental Lounge provides guests with the option to borrow and use extension cords, phone chargers and power banks.</p><ul><li><strong>Are check-in and checkout available at Oriental Lounge?</strong></li></ul><p>Club guests are welcome to enjoy check-in and checkout service at Oriental Lounge.</p><p></p><h3><u>Environment </u></h3><ul><li><strong>Is smoking allowed at Oriental Lounge? </strong></li></ul><p>Oriental Lounge provides a private balcony for Club guests who wish to smoke and relax. </p><ul><li><strong>Is Oriental Lounge an accessible and disability-friendly space? </strong></li></ul><p>Oriental Lounge provides wheelchair-accessible spaces, offering flat or ramped areas for easy entry and exit.</p><ul><li><strong>Are pets allowed at Oriental Lounge? </strong></li></ul><p>Pets are not permitted in the hotel, except for guide dogs. The Concierge team will be delighted to assist with finding a suitable pet hotel for the duration of your stay. </p><ul><li><strong>Does Oriental Lounge have charging outlets? </strong></li></ul><p>Charging outlets are provided. Should you have any specific requirements, please do not hesitate to inform us, and we will ensure optimal seating arrangements accordingly. </p><p></p><h3><u>EXPENSES</u></h3><ul><li><strong>How much is the entry fee for Oriental Lounge? </strong></li></ul><p>The rate for single occupancy is TWD 4,200 per room per day.</p><p>The rate for double occupancy is TWD 6,200 per room per day.</p><p>The rate for additional guest is TWD 2,000 per room per day.</p><p>For children aged 4 to 11 years old, the rate is TWD 1,000 per room per day. </p><p>Rates are subject to 10% service charge and 5% local tax.</p><ul><li><strong>Does Oriental Lounge allow hotel guests’ invited guests to use the facilities? </strong></li></ul><p>Club guests may invite two visitors to the Oriental Lounge. Any additional food and beverage charges will be billed based on the guest’s consumption item to the Club guest&#39;s room, or they can be settled by the visitors on-site.</p><ul><li><strong>May Club guests enjoy alcoholic beverages outside of the happy hour period?</strong></li></ul><p>Oriental Lounge provides a variety of beer selections for Club guests throughout the day. Additional charges will be applied for the consumption of wine and spirits outside of the happy hour period. </p><p></p><h3><u>ATTENTION</u></h3><ul><li><strong>Is there a dress code that guests are required to adhere to?</strong>  </li></ul><p>Club guests are encouraged to follow a smart casual dress code, which includes wearing covered footwear. Please avoid wearing slippers due to safety concerns.</p><ul><li><strong>Is there an established policy regarding the presence of children at Oriental Lounge? </strong></li></ul><p>Children under the age of 12 must be accompanied by their parents or an adult guardian.</p><p></p><p></p>

OL Q and A

<h3><strong>Market &amp; Shopping </strong></h3>

<h3><strong>Pharmacy &amp; Cosmetic</strong></h3>

<h3><strong>Food &amp; Beverage</strong></h3>

Around the Hotel

<p><strong>MEMBERSHIP BENEFITS</strong></p>

<p><strong>EXCLUSIVE IN-HOUSE GUEST BENEFITS</strong></p>

<p><strong>EXCLUSIVE WELCOME GIFT</strong></p>

<p><strong>THE ARCADE BROCHURE</strong></p>

The Arcade Information

<h3><strong>Huashan1914 Creative Park </strong></h3><p>Former winery built in 1914, converted to a center at 1999. Hosting Culture Activities, Art &amp; Music Festivals. Within the factory area have café, bars and a mix of restaurants.</p>

<h3><strong>Maokong Hill </strong></h3><p>A former Taipei tea plantation and a popular place where visitors can learn about Taiwanese tea culture. Take the 4km Maokong cable car to the top for great views.</p>

<h3><strong>Jiufen </strong></h3><p>Jiufen is in New Taipei City&#x27;s Ruifang District. Before its gold mining boom, the main economic activity was the harvesting and processing of camphor. Jiufen had 90 stoves for the camphor. Ten stoves were generally grouped together in a processing site. Therefore, over time these evolved into nine processing sites. The name &quot;Jiufen&quot; can be translated as &quot;nine units&quot; or &quot;nine sections.&quot;</p>

<h3><strong>Chiang Kai-Shek Memorial Hall</strong></h3><p>Built in memory of former President of the R.O.C., Taipei&#x27;s landmark boasts a giant blue glaze tile-roofed building. See to the honor guards rotate hourly.</p>

<h3><strong>Dihua Street</strong></h3><p>Walk back in time to Taipei&#x27;s 19th century epicenter of commerce. Shops and galleries sell traditional Chinese medicines, festive decorations and exotic seasonal nuts &amp; snacks.</p>

<h3><strong>Ximending </strong></h3><p>Taipei Ximending area, the city’s most popular entertainment district, means movies, clothing, anime, music, street performers, and other entertainments ad infinitum. </p>

<h3><strong>Taipei 101</strong></h3><p>101 floors, 508m tall and 5th largest skyscraper in the world includes a multiplelevel shopping mall, food court and observation deck.</p>

<h3><strong>National Palace Museum </strong></h3><p>A majestic building housing artifact from 5,000 years of Chinese history boats the best collection of Chinese treasures in the world. </p><p>Imperial jade, ceramics and artwork.</p>

Go Around Taipei

<p>這是我的方案，歡迎大家支持</p>

感謝你的支持！

【THE SPA】EXCLUSIVE WELCOME SPA OFFERBOOK ANY BODY MASSAGE ON YOUR ARRIVAL DAY AND ENJOY A COMPLIMENT

【The Spa】Exclusive Welcome Spa Offer

Book any body massage on your arrival day and enjoy a complimentary 30-minute upgrade to enhance your experience. Offer and booking is valid from check-in time to 7pm on the following day. This offer cannot be used in conjunction with other promotions.

👉 Book Spa

【The Spa】Weekday Privilege

Enjoy a preferential 15% saving on our acclaimed spa treatments, available exclusively from Monday to Friday, excluding public holidays.

👉 Book Spa

【In Room Dining】The Perfect Pair: Champagne & Cheese

Indulge in a complimentary artisan cheese board with the purchase of a bottle of Pol Roger Champagne. Carefully curated to complement the champagne's elegance, the board features a selection of fine cheeses and seasonal fruits - the perfect accompaniment for a timeless apéritif.

Spring Celebration